Claim Assistance
Do you Need Insurance
Claim Assistance?
Don't worry, we are here to help you. At Jade, we understand that filing a claim can be stressful, but our dedicated team is committed to making the process as smooth and straightforward as possible.
Got Questions Regarding
Insurance Claims?
Our dedicated claims experts are here to support you whenever you need guidance throughout the claims process.
For Jewellery & Gold, Money Services, Timepieces, Pawnbrokers, and Diamonds & Precious Stones insurance claim related queries:
Hotline & Whatsapp:
+60 38210 3700, +60 11107 71700
How to File a Claim with Jade
Step 1
Report the Incident
Contact our claims team via phone (+852 9134 0700) or email (contact@jade.insure) to report the incident as soon as possible.
Step 2
Provide Information
Our team will reach out to gather the necessary information to assess the situation and to fill out the claim form.
Step 3
Assessment and Evaluation
Our team will assess the details of your claim and determine the coverage and next steps.
Step 4
Timely Updates
You can expect timely updates on the progress and resolution of your claim, keeping you informed every step of the way.
Step 5
Resolution and Recovery
Our goal is to expedite your claim and help you recover quickly and efficiently, minimizing disruption to your business.
Stay in the Loop!
Share Your Updates with Us
Insurance Leaders for Cash, Gold and Valuables
JA Assure Sdn Bhd
Copyright © Jade 2024
Contact us
Email:
contact@jade.insureHotline & Whatsapp
+60 38210 3700,
+60 11107 71700
JA Assure Sdn Bhd 2A-16-2 (Suite E), Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur 50470, Malaysia
Legal Info